Excess Baggage and Oversize Baggage

Carry On Baggage Rules Standard Free Baggage Excess or Oversize Baggage Sports and Music Equipments Carrying Pet Firearms and Ammunition Excess Baggage Fees Lost And Found Procedures

MGA ensures that excess baggage exceeding the free baggage allowance and/or weight granted to passengers can be carried in the cabin or in the cargo hold for a fee.

The sum of the standard dimensions (length + width + height) of 1 piece of luggage belonging to the passenger should be 158 cm. Baggage that is heavier or that does not fit the specified dimensions is considered "oversize" baggage.

The baggage allowance granted to the passenger cannot exceed 32 kg even if the excess baggage fee has been paid, baggage exceeding 32 kg will be considered as "cargo" and will be subjected to cargo processing.A single piece of baggage cannot exceed 32 kg. Baggage that exceeds 32 kg must be divided and carried in two or more pieces.

Please fill in before requesting.

Request Type

Damaged Baggage and Missing Contents

1-Passenger Information:

Name *

Last Name *

E-mail *

Phone Number *

Phone

2-Flight Information:

Flight Number *

Flight Date *

Departure Airport *

Arrival Airport *

Explanation

3-Required Documents:

Damage Record Report *

(Report number kept at the arrival station)

Boarding Card *

Please select file.

Luggage Tag *

Please select file.

Flight Ticket *

Please select file.

Damaged Luggage Photos *

Please select file.

If you experience any property irregularity such as damage, delay or loss during your flight with MGA Aviation please go to the Loss and Found Office at the airport and fill out an "Irregularity Report” (PIR) Your requests will not be accepted without a PIR report.

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