Help and Contact | Mavi Gök Airlines

Help & Contact

We give great importance to your notifications in order to improve our service quality and the travel experience of our valued passengers.

Please fill out the form below for your concerns about the flights, baggage and other items questions, your experience during travel, complaints, suggestions and feedback for the services we offer.

We will be returned within 10 days at most for the forms you have sent.

**For information about all the details about your flight, You can contact us from our call center.

** Our Call Center provides services in Turkish and English.

You can reach our Call Center 24/7 by calling our hotline 0 850 777 2 777 from within Türkiye.

You can reach our Call Center 24/7 from abroad by calling our hotline 0090 850 777 2 777.

Please click to see frequently asked questions...

Please fill in before requesting.

Request Type

Wheelchair Application Form

WCHR (Passenger with walking disability: Assistance in the airport building to and from the airplane needs to be able to take the bus alone and climb the stairs can get out, does not need assistance in the cabin)

WCHS ( Passenger with severe walking disability: Needs assistance in the airport building to and from the plane, cannot take the bus alone and cannot climb stairs, does not need assistance in the cabin)

WCHC( Passenger who cannot walk: Needs assistance in the airport building to and from the plane, cannot board the bus alone and cannot climb stairs, can sit upright on the seat, cannot walk alone in the cabin)

Due to safety rules, wheelchairs that work with liquid batteries (WCHBW) are not accepted on our flights because they contain liquid batteries.

1-Passenger Information:

Name *

Last Name *

Companion Name

Companion Lastname

E-mail *

Phone Number *

Phone

2-Flight Information:

Flight Type *

Please select

Departure Date

Return Date

Departure Flight Number

Return Flight Number

Departure Airport

Arrival Airport

3-Wheelchair Information:

Wheelchair Information *

Please select

Wheelchair Type

Please select

Service Level

Please select

Wheelchair Weight

Number of Batteries

Please select

Battery Specifications

Please select

Add Legible Photo of Battery Information

Please select file.

Explanation

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